Setting up platform notifications

You can set up notifications in Platform Settings to receive emails when import and export jobs have hit certain milestones, such when jobs start, end, fail, or halt.

Handling halts and failures

Both halt and failure email notifications include a reason.

If you are unable to resolve the halt or failure on your own, contact support@bluecore.com and include the following:

• Job ID
• Job name
• Halt or failure reason

Set up an email notification

1. Navigate to  Campaigns > Settings. The Email Settings page appears.
2. Click Platform Settings. The Event Exports Notifications page appears. If setting up import notifications, click Recurring Import Notifications.
3. Select the checkbox for the alert type you want to enable.
4. In the Emails to alert field, enter the email addresses that should receive an email.
5. When finished, click Save.