Unsubscribes

You can add/remove email unsubscribes on a one-off basis using this feature.

Add a new unsubscribe email 

1. Navigate in Bluecore to the  Data Management > Unsubscribes page.
2. Click on Add Email Address.
3. Select Add Another if there are additional email addresses to be added.
4. Enter the email address to unsubscribe. Once done, click Add.
5. This automatically adds the email address to the email ineligible list.

Remove an email address from an unsubscribe list

1. Navigate in Bluecore to the  Data Management > Unsubscribes page.
2. Search for the email address you wish to opt-in.
3. Select the email address and click Remove.
4. This removes the email address from the unsubscribe suppression list. Note: Updates can take up to 24 hours.

Search for an email address 

1. Navigate in Bluecore to the  Data Management > Unsubscribes page.
2. Navigate to the search bar and enter the email address terms to search.
3. The results displayed will show any email address matching those terms with the source of the unsubscribe request.

Automatic unsubscribe rules 

Email addresses are unsubscribed if certain thresholds are met:

Unsubscribe email addresses using file upload

You can unsubscribe email addresses by using a file upload.

1. Navigate to  Data Imports >  File Management.
2. Click Create New Import.
3. Then Unsubscribes.