Purchase Events

Purchase Events are recorded purchases made by customers made online, in a store, via app, via call center, or another method.

Purchase Event data is used for Customer Profiles, product recommendations, customer analytics, post-purchase campaigns, and more.

The primary source of Purchase Events is the Bluecore Website Integration, which captures your website behavior in near real-time. The Purchase Pixel is also a mandatory installation during onboarding and serves as a redundancy to the data collected via the website integration.

Managed Purchase Feed - in store purchases, phone, etc. (not web)

Any Purchase Events that didn’t happen on your site should be supplied to Bluecore via a managed purchase feed. These feeds include in-store purchases, phone orders, and other non-web transactions. With a managed feed, you set up a scheduled file drop to a Bluecore-owned or client-owned and externally hosted SFTP folder.

Bluecore sets up recurring jobs to grab the data, providing cleaning and transformation services if needed. The updated information is then processed by Bluecore. These feeds are used to add data for purchases made in a store, via phone, or through any other non-web channels.

Currently, managed feeds are not visible to external users in the Bluecore platform, but our support teams continuously monitor these managed feeds for issues.