Search for a Customer 360 profile

View a Customer 360 profile

To view a customer's profile in Customer 360, complete the following:

1. Go to  Audiences > Customer 360.
2. Enter the customer’s email or phone number and the activity timeframe, and click Search.
3. If a profile is found, click View Profile. If a profile is not found, make sure your email or phone number is correct and try again.