New Articles

  1. February 2026 New

    General availability The following features are currently available for you to use. Customer 360 Customer 360 has been updated to support SMS/MMS eligibility information and events, and general UI updates. For more information, see Underst...
  2. Set adjustable send times New

    Control SMS/MMS campaign send times by day of the week within TCPA compliance windows. Set custom hours and block specific days.
  3. Search for a Customer 360 profile

    Access complete customer data in Bluecore's Customer 360. Search by email or phone to view activity history, attributes, and predicted behavior instantly.
  4. Understand Customer 360

    View your complete customer profile with email, SMS, and purchase activity. Search by email or phone, track predicted behavior, and manage customer attributes.
  5. Set SMS/MMS campaign rules

    Add A/B tests and other rules to your SMS/MMS campaign.
  6. Navigation

    Configure global SMS/MMS campaign settings across your account. Learn how to access and manage communication preferences efficiently.
  7. Contact Cards

    Enable customers to save your SMS/MMS contact information directly to their devices. Learn how contact cards strengthen brand communication and boost customer engagement.
  8. Send Times Updated

    Learn TCPA text message send time regulations and state-specific quiet hours. Bluecore automatically enforces compliance with no setup needed.
  9. Tracking Parameters

    Learn how to configure tracking parameters to integrate Bluecore analytics with third-party providers and optimize your campaign setup automatically.
  10. Message Add-Ons

    Set up organization prefixes and opt-out language for SMS messages. Customize how your brand appears and let customers easily unsubscribe from campaigns.