This article contains information about import notifications, which is currently in early access and not available for general use at this time. This will be available in a future release.
If you are interested in being an early access client, reach out to your Customer Success Manager.
You can set up notifications in Platform Settings to receive emails when import and export jobs have hit certain milestones, such when jobs start, end, fail, or halt.
Handling halts and failures
Both halt and failure email notifications include a reason.
If you are unable to resolve the halt or failure on your own, contact support@bluecore.com and include the following:
- Job ID
- Job name
- Halt or failure reason
Set up an email notification
- Navigate to
Campaigns > Settings. The Email Settings page appears. - Click Platform Settings. The Event Exports Notifications page appears. If setting up import notifications, click Recurring Import Notifications.
- Select the checkbox for the alert type you want to enable.
- In the Emails to alert field, enter the email addresses that should receive an email.
- When finished, click Save.
Campaigns > Settings. The Email Settings page appears.