UTF-8 (UCS Transformation Format 8) is the most common character encoding standard for electronic communication.
Files sent to Bluecore must be meet the requirements outlined here, including being UTF-8 compliant. If your list import file contains international or unicode characters, you will need to save it with UTF-8 encoding. The steps for saving your file with UTF-8 encoding will vary depending on the spreadsheet application or text editor that you use.
Excel (for Windows)
- Go to File > Save as…
 - In the Save as type drop-down, select Text (Tab delimited) (*.txt) or CSV (Comma delimited).
 - In the Tools drop-down, select Web Options.
 - From the Encoding tab, choose Unicode (UTF-8).
 - Click Ok.
 - Click Save.
 
Excel (for Mac)
Excel for Mac does not support the import or export of UTF-8 encoded files. To save your file with UTF-8 encoding, use another spreadsheet program (e.g., Google Sheets).
Notepad (for Windows)
- Open a new document.
 - Go to File > Save As…
 - Under Encoding, select UTF-8.
 - Click Save.
 
- NOTE: NotePad documents are automatically saved with ANSI encoding. Manually change the encoding before saving a new document.
 
Textedit (for Mac)
- Open a new document.
 - Go to Format > Make Plain Text.
 - Click File > Save…
 - From the Plain Text Encoding drop-down, select Unicode (UTF-8).
 - Click Save.
 
Google Sheets
- Upload your file using Google Drive.
 - Open the file with Google Sheets.
 - Click File > Download as > Comma-separated values (.csv). The file will be automatically saved with UTF-8 encoding and downloaded to your computer.