• Maintenance: Updated Template Search in Email Campaigns (June 9)

    We’ve addressed an issue with the searchability of email templates when selecting a template from another email campaign. You can now search for the template for any previous or current email campaign.

  • Maintenance: Removed the Add Data Column Button in Audience Exports (June 8)

    The Add Data Column button in the audience exports feature has been temporarily removed. This button previously allowed you to add additional metadata to exports, such as a plain text field. Please check our release notes page to see when this option becomes available again.


    If you’d like to add a Bluecore attribute to your export, you can still do so via the exports settings within integrations. Navigate to the applicable integration, click the Definitions tab, select the additional data fields, and click Save. The additional fields will now be available within the audience export.

  • Communicate: Removed Email Testing Support (June 4)

    The following devices will no longer be supported for email testing: iPhone 11 - iOS 13, Pro and Pro Max iOS 13, iPhone XR - iOS 13, Dark Mode iOS 13, and Max iOS 13, iPhone 7 and Plus iOS 12, iPhone 8 iOS 12 and iOS 13, iPhone 8 Plus iOS 12 and 13, iPhone 8 Plus iOS 12 and 13, iPhone SE iOS 12, iPhone X iOS 12, and iPhone XS iOS 13.

  • Communicate: Email Open Pixel Update (June 1)

    To improve email open reporting, we’ve moved the Bluecore open pixel to the top of all Bluecore Communicate™ emails. Previously, if the opened email exceeded 102 KB, Gmail prevented the open pixel from firing by clipping the email. This update ensures the most accurate email open reporting and tracking.

  • Maintenance: Email VTE Hero Product Widget Layout (May 26)

    In an effort to continuously improve VTE, we’ve made optimizations to reduce the size of the HTML code and streamline the configurable settings to help reduce clipping in Gmail. With this effort, link wrapping is no longer available when using the hero product layout. The product image and the call-to-action will still link to the product page.

  • Maintenance: Email VTE Feature Left/Right Widget Layout (May 20)

    In an effort to continuously improve VTE, we’ve made optimizations to reduce the size of the HTML code and streamline the configurable settings to help reduce clipping in Gmail. With this effort, link wrapping is no longer available when using the feature left/right layout. The product image and the call-to-action will still link to the product page.

  • Maintenance: Email VTE List Widget Layout (May 18)

    In an effort to continuously improve VTE, we’ve made optimizations to reduce the size of the HTML code and streamline the configurable settings to help reduce clipping in Gmail. With this effort, link wrapping is no longer available when using list widget layout. The product image and the call-to-action will still link to the product page.

  • Maintenance: Email VTE Single Row Layout (May 12)

    In an effort to continuously improve VTE, we’ve made optimizations to reduce the size of the HTML code and streamline the configurable settings to help reduce clipping in Gmail. With this effort, link wrapping is no longer available when using product attributes in the single row. The product image and the call-to-action will still link to the product page.

  • Communicate: Multi-Account Reporting (May 10)

    Easily understand performance across your entire multi-brand and multi-geo account through rolled up reporting. Simply navigate to Enhanced Analytics to view the Campaign Comparison, Email Report Card, and Personalization Performance reports. These reports are displayed with Global in the title, indicating that they have multi-account capabilities.

  • Communicate: Global Unique On (May 10)

    Use this feature to globally set a unique attribute for your campaigns, rather than having to configure this on each template of your campaigns.

  • Site: Additional Campaign Targeting Criteria (May 10)
    There are two new campaign criteria added to Bluecore Site™: Product Interaction and Cart Based Criteria. Trigger a Bluecore Site™ with product interaction conditions that are based on a shopper’s interaction with a product category or brand, price, out of stock, or coming soon. Use the cart based criteria to trigger a campaign based on a specific cart value.

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