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Setting up export notifications

Set up platform notifications to inform you on export job updates.

Updated over a week ago

You can set up notifications in Platform Settings to receive emails when export jobs have hit certain milestones.

You can set up email notifications for statuses like failed and halted, or when jobs start and end.

Handling halts and failures

Both halt and failure email notifications include the halt or failure reason, respectively.

If you are unable to resolve the halt or failure on your own, contact support@bluecore.com and include the following:

  • Job ID

  • Job name

  • Halt or failure reason

Set up an email notification

  1. Navigate to Campaigns > Settings. The Email Settings page appears.

  2. Click Platform Settings. The Event Exports Notifications page appears. Select the checkbox for the alert type you want to enable.

  3. In the Emails to alert field, enter the email addresses that should receive an email.

  4. When finished, click Save.

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