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Export Analytics

Learn more about how to export your analytics and the different field names that are available for each type.

Updated over 3 months ago

NOTE: Please contact your Customer Success Manager (CSM) to enable this feature.

ABOUT ANALYTICS EXPORTS

Analytics Exports allows you to extract behavioral and other raw event data about events and campaign-specific activities.

This information can be used to keep your system of record up to date with compliance data, or loaded into a reporting system or other third party applications.

Bluecore provides these files on a daily basis and each subsequent run contains data collected in the previous day.

ABOUT ANALYTICS EXPORTS OUTPUT FILES

Analytics Exports Output Files contain information about each event transaction. Each row represents one Event transaction/occurrence. Each output file contains data for one or multiple Event types, as explained in the schemas below. You have the option to receive all the email service provider (ESP) events as a single file or have them broken out into event specific files.

Analytics Exports are exported to comma-delimited flat files that are available on Bluecore’s Secure FTP server. Files can be compressed or encrypted upon request.

All extracted date and time values are formatted in Coordinated Universal Time (UTC) for consistency and ease of comparison. The event information contained in each Analytics Exports output is the data recorded between the previous two midnights, UTC.

Analytics Extracts Output Files will be available in the Bluecore Secure FTP server for seven (7) days from the date each file is made available. You are responsible for any use of Analytics Extract Output Files outside of the Bluecore UI.

EMAIL SERVICE PROVIDER (ESP) EXPORT FILE LAYOUTS

All ESP EVENTS

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

device_type

STRING

YES

The type of device the shopper was using when the event occurred

Only available for open, click, and unsubscribe events

user_agent

STRING

YES

The user agent string that identifies the user's device and browser version

Only available for open, click, and unsubscribe events

click_url

STRING

YES

The URL of the link the recipient clicked

Only available for click events

unsubscribe_source

STRING

YES

The source of the unsubscribe

Only available for unsubscribe events

campaign_id

INTEGER

NO

The numerical identifier of the campaign

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup

Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

tracking_parameters

STRING

YES

A JSON formatted list of all the tracking parameters associated with the campaign run

Tracking parameters are set at the variant level and can be edited over the lifetime of a campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

nqe

STRING

NO

The unique ID for the particular email

Two records with the same NQE refer to the same email

DELIVER

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

Value = “deliver”

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

campaign_id

INTEGER

NO

The numerical identifier of the campaign

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup. Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

tracking_params

STRING

YES

A JSON formatted list of all the tracking parameters associated with the campaign run

Tracking parameters are set at the variant level and can be edited over the lifetime of a campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

nqe

STRING

NO

The unique ID for the particular email

Two records with the same NQE refer to the same email

OPEN

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

Value = “open”

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

device_type

STRING

YES

The type of device the shopper was using when the event occurred

user_agent

STRING

YES

The user agent string that identifies the user's device and browser version

campaign_id

INTEGER

NO

The numerical identifier of the campaign

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup

Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

CLICK

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

device_type

STRING

YES

The type of device the shopper was using when the event occurred

user_agent

STRING

YES

The user agent string that identifies the user's device and browser version

click_url

STRING

YES

The URL of the link the recipient clicked

campaign_id

INTEGER

NO

The numerical identifier of the campaign.

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup

Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

tracking_params

STRING

YES

A JSON formatted list of all the tracking parameters associated with the campaign run

Tracking parameters are set at the variant level and can be edited over the lifetime of a campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

nqe

STRING

NO

The unique ID for the particular email

Two records with the same NQE refer to the same email

OTHER DELIVERABILITY EVENTS

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

Possible values are: “deferred”, “dropped”, “soft_bounce”, “hard_bounce”, “spamreport”

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

campaign_id

INTEGER

NO

The numerical identifier of the campaign

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup

Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

tracking_params

STRING

YES

A JSON formatted list of all the tracking parameters associated with the campaign run

Tracking parameters are set at the variant level and can be edited over the lifetime of a campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

nqe

STRING

NO

The unique ID for the particular email

Two records with the same NQE refer to the same email

UNSUBSCRIBES FROM EMAIL

This export includes only unsubscribe events that occur from an email, and the relevant email dimensions

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event

STRING

NO

The name of the event

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

device_type

STRING

YES

The type of device the shopper was using when the event occurred

Only available for open, click, and unsubscribe events

user_agent

STRING

YES

The user agent string that identifies the user's device and browser version

campaign_id

INTEGER

NO

The numerical identifier of the campaign

campaign_name

STRING

NO

The campaign name

campaign_classification

STRING

NO

The campaign classification chosen during campaign setup

Possible values = triggered or promotional

audience_id

INTEGER

NO

The campaign audience ID (pipe-separated if multiple)

campaign_run_id

STRING

NO

The alphanumeric identifier for the email campaign run

campaign_run_time

TIMESTAMP

NO

The timestamp of the campaign run

variant_id

STRING

YES

The A/B test variant, if applicable

subject_line

STRING

NO

The subject line of the campaign

tracking_params

STRING

YES

A JSON formatted list of all the tracking parameters associated with the campaign run

Tracking parameters are set at the variant level and can be edited over the lifetime of a campaign

Any Jinja sourced parameters will populate as the Jinja script, not the associated output text

nqe

STRING

NO

The unique ID for the particular email

Two records with the same NQE refer to the same email


EMAIL ELIGIBILITY EXPORT FILE LAYOUTS

OPTINS

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

source

STRING

NO

The origin of optin record. Possible values are:

  1. “bluecore_capture” - This includes all options from forms created using the Bluecore Capture tools.

  2. “external” - This includes all options from file transfers or other external sources.

  3. “integration” - This includes all options recorded directly from the JavaScript integration.

UNSUBSCRIBE

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

email

STRING

NO

The email address of the recipient

event_time

TIMESTAMP

NO

The date and time the system was informed about the event

reason

STRING

NO

The reason for the customer being unsubscribed

Possible reasons include:

  1. “bluecore_email” - Unsubscribed from link in Bluecore email.

  2. “bluecore_id_conflict” - Unsubscribed due to customer identity reconciliation issues.

  3. “external” - Unsubscribe records received by Bluecore from external source.

  4. “manual” - Unsubscribed via Bluecore UI.

  5. “bounce_events” -Automatically unsubscribed due to bounce threshold.

PURCHASE DATA

Bluecore does not provide exports of attributed purchases. Instead we can provide data on all purchases, which you can leverage alongside our other exports (e.g. click data), within your own attribution model.

Field Name

Type

Nullable

Description

namespace

STRING

NO

The partner namespace

unique_key

STRING

NO

The unique key within a namespace created using the order_id and distinct_id

created

TIMESTAMP

NO

The date and time of the purchase

inserted

TIMESTAMP

NO

The date and time the purchase was imported into Bluecore

email

STRING

NO

The email address of the recipient

order_id

STRING

NO

The ID for the order. This is most often the ID recorded from the website or feed, but when the upstream data source omits the order id we generate an arbitrary value

source

STRING

YES

The source of the purchase

Values dependent on implementation

distinct_id

STRING

NO

A unique identifier for a given customer

This can be an email address when it is available, a customer ID in your database, a device id, or UUID that you generate and consistently use for the browsing customer

amount

FLOAT

NO

The amount of the purchase (in local currency)

amount_usd

FLOAT

NO

The amount of the purchase (in USD)

event

STRING

NO

The name of the event

Value = “purchase”

product_ids

STRING

NO

A pipe-separated list of products purchased

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